Return and Refund Policy
1. Notify Us:
If you wish to return a product, please inform us within 7 days of receiving your order. You can reach us via:
WhatsApp: 📞 +94XXXXXXXXX
Email: 📧 support@mdquickbuy.com
2. Prepare the Product for Return:
The item must be unused, undamaged, and returned in its original packaging.
Include the invoice or order number with the return.
3. Shipping the Product:
You can arrange the return through a courier service of your choice or contact us to schedule a collection through our partner courier (if available).
Ensure you have proof of shipping when returning products.
4. Promotional Products:
If your purchase included any free items (e.g., “Buy 1, Get 1 Free”), those must also be returned for a full refund.
💸 Refund Process
1. Refund Timeframe:
Once we receive and inspect the returned item, we will process your refund within 7 working days.
2. Refund Method:
Refunds will be made to the original payment method used for the order, unless otherwise requested.
No additional charges will apply for refunds.
3. Partial Returns:
If you return part of an order, you are responsible for the return shipping costs for those items.
❗ Important Notes
Products must be returned within 7 days from notifying us about the return.
Returned items should be in good condition, without excessive wear or damage.
We reserve the right to refuse returns on:
Customized or personalized items.
Sealed products (for health or hygiene reasons) that have been opened.
📞 Contact Us
For any inquiries regarding returns and refunds, feel free to contact us:
WhatsApp: +94XXXXXXXXX
Email: support@mdquickbuy.com
Phone: +48730212867
MD Shopping Store is committed to ensuring your satisfaction with every purchase!