Return and Refund Policy

 

1. Notify Us:
If you wish to return a product, please inform us within 7 days of receiving your order. You can reach us via:

2. Prepare the Product for Return:

  • The item must be unused, undamaged, and returned in its original packaging.

  • Include the invoice or order number with the return.

3. Shipping the Product:

  • You can arrange the return through a courier service of your choice or contact us to schedule a collection through our partner courier (if available).

  • Ensure you have proof of shipping when returning products.

4. Promotional Products:
If your purchase included any free items (e.g., “Buy 1, Get 1 Free”), those must also be returned for a full refund.


💸 Refund Process

1. Refund Timeframe:
Once we receive and inspect the returned item, we will process your refund within 7 working days.

2. Refund Method:

  • Refunds will be made to the original payment method used for the order, unless otherwise requested.

  • No additional charges will apply for refunds.

3. Partial Returns:
If you return part of an order, you are responsible for the return shipping costs for those items.


❗ Important Notes

  • Products must be returned within 7 days from notifying us about the return.

  • Returned items should be in good condition, without excessive wear or damage.

  • We reserve the right to refuse returns on:

    • Customized or personalized items.

    • Sealed products (for health or hygiene reasons) that have been opened.


📞 Contact Us

For any inquiries regarding returns and refunds, feel free to contact us:


MD Shopping Store is committed to ensuring your satisfaction with every purchase!

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